Candleberry® Wholesale FAQs
Interested in selling Candleberry® Candles in your store? Find answers to common questions about Candleberry wholesale applications, USA and international wholesale options, buying Candleberry on Faire, setting up your Candleberry Wholesale Ordering Portal, using the upcoming AI order form, product selection, ordering, and retailer support.
Candleberry® partners with approved retail establishments that want to offer highly fragrant, giftable candles and home fragrance products to their customers. Whether you are a boutique, gift shop, home décor store, specialty retailer, hospitality business, or international retail partner, this Wholesale FAQ can help you understand how to get started.
Ready to apply? Visit the Candleberry Wholesale page to complete the appropriate application.
Getting Started with Candleberry Wholesale
Does Candleberry offer wholesale candles for retailers?
Yes. Candleberry offers wholesale opportunities for approved retail establishments. If you are interested in selling Candleberry® Candles or other Candleberry® brands in your store, you will need to complete a wholesale customer application before wholesale information can be provided.
Start on the Candleberry Wholesale page.
Who can apply to sell Candleberry products wholesale?
Retail stores, boutiques, gift shops, specialty retailers, home décor stores, pharmacies, garden centers, hardware stores, resorts, salons, spas, cafés, florists, pet shops, nonprofits, and other qualified retail establishments may apply to sell Candleberry products.
All wholesale applications are reviewed before approval.
How do I become a Candleberry retailer?
The first step is to complete the appropriate Candleberry wholesale application. USA retailers should use the USA wholesale application, while non-US retailers should use the international wholesale application.
You can find both options on the Candleberry Wholesale page. After Candleberry processes your completed application, the company will contact you with further information.
Why does Candleberry require a wholesale application?
Candleberry requires a wholesale application so the company can review your business, confirm retail eligibility, understand where and how you plan to sell Candleberry products, and provide the appropriate wholesale information.
Is every Candleberry wholesale application approved?
No. Submitting a wholesale application does not guarantee approval. Candleberry reviews applications before providing wholesale information or approving a retail account.
How long does Candleberry wholesale approval take?
Candleberry receives many wholesale applications, so processing may take up to 10 business days. After your application is processed, Candleberry will contact you with further information.
What should I do before applying for Candleberry wholesale?
Before applying, gather your business information, contact details, retail location information, website or social media links, resale or tax documentation if applicable, and a list of Candleberry brands you are interested in selling.
You should also be prepared to provide a valid email address, photos of your store, and applicable tax or resale documentation.
What information should I include in my wholesale application?
Complete the application in its entirety. Include accurate business information, contact details, retail location information, and any required resale or tax documentation. You should also select all Candleberry brands you are interested in selling.
Printed applications should be emailed to info@candleberry.com.
What happens after I submit my wholesale application?
After you submit your wholesale application, Candleberry will process your information and contact you with further details. Because Candleberry receives many applications, processing may take up to 10 business days.
Where can I find Candleberry’s wholesale applications?
You can find the current USA and international wholesale application options on the Candleberry Wholesale page.
Retailers who prefer a printable application can use the print wholesale application and email the completed form to info@candleberry.com.
USA Wholesale
Does Candleberry offer wholesale accounts for stores in the United States?
Yes. Retail establishments in the United States may apply for a Candleberry wholesale account by completing the USA wholesale application on the Candleberry Wholesale page.
How do USA retailers apply for Candleberry wholesale?
USA retailers can complete the wholesale application online from the Candleberry Wholesale page or print the wholesale application PDF and email the completed form to info@candleberry.com.
Where do I send a printed Candleberry wholesale application?
Printed Candleberry wholesale applications should be completed in full and emailed to info@candleberry.com.
Can my boutique sell Candleberry candles?
Yes. Approved boutiques may sell Candleberry candles and other approved Candleberry products. Candleberry products are a strong fit for boutiques that sell gifts, home fragrance, seasonal items, home décor, and lifestyle products.
Can my gift shop sell Candleberry candles?
Yes. Approved gift shops may sell Candleberry candles. Candleberry products are giftable, highly fragrant, and available in multiple sizes and scent styles, making them a good fit for retail gift environments.
Can my home décor store sell Candleberry candles?
Yes. Approved home décor stores may sell Candleberry candles and home fragrance products. Candleberry candles can pair well with seasonal décor, tabletop displays, home accessories, and gift collections.
Can salons, spas, resorts, or hospitality businesses apply for Candleberry wholesale?
Yes. Qualified salons, spas, resorts, and hospitality businesses may apply for a Candleberry wholesale account. Candleberry products can be a good fit for businesses that sell gifts, home fragrance, or retail items to guests and clients.
Can my store sell multiple Candleberry brands?
When completing the wholesale application, select all Candleberry brands you are interested in selling. Candleberry will review your application and provide further information after processing.
International Wholesale
Does Candleberry offer international wholesale?
Yes. Candleberry offers an international wholesale program for non-US retail establishments interested in selling Candleberry brands.
International retailers can get started from the Candleberry Wholesale page.
How do international retailers apply for Candleberry wholesale?
International retailers can complete the Candleberry international wholesale application online from the Candleberry Wholesale page or print the international application and return it by email to info@candleberry.com.
Can non-US stores sell Candleberry products?
Yes. Non-US retail establishments may apply to sell Candleberry products through the international wholesale program. Applications are reviewed before wholesale information is provided.
How long does international wholesale approval take?
International wholesale applications may take up to 10 business days to process. After Candleberry reviews your application, the company will contact you with further information.
What should international applicants know before applying?
International applicants should complete the application in full, provide accurate retail and business information, and select all Candleberry brands they are interested in selling.
Who should European stockists contact?
Approved Candleberry Europe stockists or retailers interested in becoming European stockists can contact Candleberry’s wholesale offices at europe@candleberry.com.
You can also visit the Candleberry Europe contact page.
Buying Candleberry on Faire
Can retailers buy Candleberry wholesale on Faire?
Yes. Retailers can buy Candleberry wholesale products through Faire. Candleberry’s Faire shop gives eligible retailers another way to discover and order Candleberry products for their store.
Visit The Candleberry Candle Company on Faire.
Where can I find Candleberry on Faire?
Retailers can find Candleberry on Faire by searching for The Candleberry Candle Company or by visiting Candleberry’s official Faire brand page.
Is Candleberry’s Faire shop official?
Yes. The Candleberry Candle Company has a wholesale brand page on Faire. Retailers should make sure they are ordering from the official Candleberry Faire shop.
Why should I buy Candleberry through Faire?
Buying Candleberry through Faire may be convenient for retailers who already use Faire to discover products, manage wholesale orders, and buy inventory for their store.
Can I buy Candleberry directly or through Faire?
Yes. Retailers may be able to apply directly through Candleberry’s wholesale program or purchase through Candleberry’s Faire shop. The best option depends on your store, account status, ordering preferences, and Candleberry’s current wholesale policies.
Apply directly through the Candleberry Wholesale page or visit Candleberry on Faire.
Do I still need to apply for Candleberry wholesale if I buy on Faire?
Retailers who want to buy directly from Candleberry should complete the Candleberry wholesale application. Retailers buying through Faire should follow Faire’s account and ordering process.
Are the same Candleberry products available on Faire and through direct wholesale?
Product availability may vary between Candleberry’s direct wholesale program and Candleberry’s Faire shop. Retailers should review the current product catalog in the ordering channel they plan to use.
Can new retailers discover Candleberry on Faire?
Yes. Faire can be a helpful discovery platform for retailers looking for wholesale candles, home fragrance products, giftable candles, and boutique-ready candle lines.
Is Candleberry a good fit for Faire retailers?
Yes. Candleberry can be a strong fit for Faire retailers looking for highly fragrant candles, long-lasting jar candles, home fragrance products, seasonal scents, and giftable products for boutiques, gift shops, home décor stores, and specialty retail stores.
What should I review before placing a Candleberry order on Faire?
Before placing an order on Faire, review the product details, fragrance names, quantities, pricing, shipping information, Faire account terms, and any current Candleberry policies listed on the Faire page.
Who should I contact if I have a question about a Candleberry Faire order?
For questions about an order placed through Faire, start with Faire’s order support process. For brand-specific product questions, retailers may also contact Candleberry through the contact information available on Candleberry’s website or Faire shop.
Candleberry Wholesale Ordering Portal
Does Candleberry have a wholesale ordering portal?
Yes. Candleberry has a Wholesale Ordering Portal for approved wholesale customers. The portal is designed to help wholesale customers create an account and place orders through Candleberry’s digital wholesale ordering system.
Approved wholesale customers can review setup instructions on the Candleberry Wholesale Digital Portal setup page.
Where do I access the Candleberry Wholesale Ordering Portal?
Approved wholesale customers can access the Candleberry Wholesale Ordering Portal at www.candleberrywholesale.com.
How do I create a Candleberry Wholesale Ordering Portal account?
To create your Candleberry Wholesale Ordering Portal account, visit www.candleberrywholesale.com and click Create an Account. Enter your email address, create a password, confirm your password, and then click Create Account.
You can also follow the steps on the Wholesale Digital Portal setup page.
What email address should I use for the wholesale portal?
Use the same email address that Candleberry has on file for you as a sales representative or wholesale customer. Using the correct email address helps Candleberry match your portal account to the right wholesale profile.
What happens after I create my wholesale portal account?
After creating your account, you may be prompted to log in again using the email address and password you just created. Once logged in, approved wholesale customers can use the portal according to Candleberry’s wholesale ordering process.
What should I do if I cannot create or access my wholesale portal account?
If you have trouble creating or accessing your account, contact the Candleberry office or your sales representative for help. Candleberry can verify the email address associated with your profile and help resolve account access issues.
Is the wholesale portal available to all customers?
The Candleberry Wholesale Ordering Portal is intended for approved wholesale customers. If you are not yet approved, complete the appropriate Candleberry wholesale application first.
Start on the Candleberry Wholesale page.
AI Wholesale Order Form
Will Candleberry offer an AI wholesale order form?
Yes. Candleberry plans to roll out an AI version of the wholesale order form to make ordering easier for approved wholesale customers. The AI order form is intended to help retailers build or submit wholesale orders more efficiently through the digital ordering process.
How will the AI wholesale order form help retailers?
The AI wholesale order form is expected to make wholesale ordering easier by helping approved retailers search for products, select Candleberry items, build orders, and move through the ordering process with less manual effort.
Can the AI order form recommend Candleberry products for my store?
The AI order form may be able to assist with product selection by helping retailers find Candleberry products, best sellers, seasonal fragrances, or product types that fit their store. Retailers should still review their order carefully before submitting.
Will I still be able to work with my Candleberry sales representative?
Yes. The AI order form and digital portal are intended to support the wholesale ordering process, not replace Candleberry’s customer service or sales support. If you need help, contact the Candleberry office or your sales representative.
Do I need a wholesale portal account to use the AI order form?
The AI wholesale order form should be positioned as a tool for approved wholesale customers using Candleberry’s digital wholesale ordering process. Customers should create their wholesale portal account first using the email address Candleberry has on file.
Create your account at www.candleberrywholesale.com.
Can new retailers use the AI order form before they are approved?
No. New retailers should first complete the appropriate Candleberry wholesale application. After approval, Candleberry can provide further information about wholesale ordering, portal access, and available ordering tools.
Will the AI order form replace the wholesale application?
No. The AI order form is for wholesale ordering, not wholesale account approval. Retailers still need to complete the Candleberry wholesale application before Candleberry can provide wholesale information or account access.
What should I review before submitting an AI-assisted wholesale order?
Before submitting an AI-assisted wholesale order, review all product names, fragrance selections, quantities, pricing, shipping information, and account details. The AI order form may help build the order, but the retailer should confirm the final order before submission.
Who should I contact for help with the wholesale portal or AI order form?
For help with the Candleberry Wholesale Ordering Portal or AI order form, contact the Candleberry office or your sales representative. They can help verify your account email, answer portal questions, and assist with wholesale ordering.
Wholesale Products
What Candleberry products are available for wholesale?
Wholesale product availability may vary, but approved retailers may be able to sell Candleberry candles and other Candleberry brand products. Product options may include jar candles, travel tins, wax melts, room sprays, car scents, accessories, seasonal scents, and signature collections.
You can browse current retail product categories on Candleberry.com, including Large Jar Candles, Small Jar Candles, 4-Wick Cookie Jar Candles, 3-Wick Candy Jar Candles, Travel Tin Candles, Wax Melts & Tart Warmers, Fresh CarGo Car Scents, and Scented Room Sprays.
What Candleberry products should new wholesale retailers consider?
New wholesale retailers should consider a balanced mix of Candleberry best sellers, seasonal fragrances, year-round customer favorites, and giftable product sizes. Popular options may include Large Jar Candles, Small Jar Candles, Travel Tin Candles, Simmering Cake Tarts, room sprays, car scents, and seasonal collections.
Start by browsing Best Sellers.
What Candleberry candle sizes are best for retail stores?
Retailers often benefit from carrying multiple sizes. Large Jar Candles are good for customers who want a long-lasting home fragrance product. Travel Tin Candles are easy to gift and can work well as an entry-level purchase. Wax melts offer a flameless fragrance option.
What Candleberry scents should a new retailer start with?
A new retailer should consider ordering a mix of bestselling scents, seasonal fragrances, and a variety of scent families. A strong opening assortment may include gourmand, fresh, fruit, spiced, patchouli and woods, decadent, and holiday fragrance options.
Are Candleberry candles good for gift shops?
Yes. Candleberry candles are a strong fit for gift shops because they are highly fragrant, easy to merchandise, and appealing for holidays, birthdays, hostess gifts, thank you gifts, and everyday home fragrance purchases.
Are Candleberry candles good for boutiques?
Yes. Candleberry candles can work well in boutiques, especially stores that carry gifts, home décor, lifestyle products, seasonal merchandise, or locally loved brands.
Are Candleberry wax melts available for wholesale?
Candleberry Simmering Cake Tarts and other wax melt products may be available to approved wholesale customers, depending on current product availability.
Retailers can browse retail wax melt options on the Wax Melts & Tart Warmers collection page.
Are Candleberry room sprays or car scents available for wholesale?
Candleberry product availability may include scented room sprays, Fresh CarGo car scents, and other fragrance products. Approved wholesale customers can review current product options after account approval.
Retailers can browse Scented Room Sprays and Fresh CarGo Car Scents.
Ordering & Account Access
When will I receive wholesale pricing?
Wholesale pricing is provided after Candleberry processes and approves your wholesale application. Candleberry must review your application before offering wholesale information.
Are Candleberry wholesale prices public?
No. Candleberry wholesale pricing is not publicly listed for all customers. Wholesale information is provided to approved retail accounts.
How do approved retailers place wholesale orders?
Approved wholesale customers will receive further information from Candleberry after the application is processed. This information may include ordering instructions, available products, pricing, account details, and portal access.
Approved customers can also use the Candleberry Wholesale Ordering Portal.
Can I reorder Candleberry products after my first wholesale order?
Yes. Approved wholesale customers may reorder according to Candleberry’s wholesale ordering process.
Is there a minimum wholesale order?
Wholesale order requirements may vary by approved account and current Candleberry policy. Retailers should review the current wholesale information provided by Candleberry after account approval.
Can Candleberry help me choose products for my store?
Approved wholesale customers may contact Candleberry for guidance on best sellers, seasonal fragrances, product mix, and merchandising ideas.
Does Candleberry offer a Candle of the Month program for wholesale partners?
Candleberry may offer wholesale partners a Candle of the Month opportunity. Approved retailers should contact Candleberry or their sales representative for current Candle of the Month details, eligible products, timing, and pricing.
Selling Candleberry Products
Can I sell Candleberry products in my retail store?
Yes. Approved wholesale customers may sell Candleberry products in their approved retail establishment.
Can I sell Candleberry products online?
Online sales policies may vary. If you plan to sell Candleberry products online, include that information in your wholesale application and confirm Candleberry’s current online sales guidelines after approval.
Can I sell Candleberry products on Amazon, Walmart, Etsy, eBay, or other marketplaces?
Retailers should not assume they are approved to sell Candleberry products on third-party marketplaces. Marketplace selling may be restricted and should be confirmed directly with Candleberry in writing.
Can I use Candleberry product photos on my website?
Approved retailers should request approved Candleberry product images, descriptions, logos, and brand assets before using Candleberry content online or in marketing materials.
Can I use the Candleberry logo in my store or marketing?
Approved retailers should use Candleberry logos and brand assets only according to Candleberry’s brand guidelines and with permission.
Can I rename Candleberry fragrances or relabel products?
No. Candleberry products should be sold under the Candleberry brand with accurate product names, fragrance names, and labeling.
Does Candleberry offer private label candles?
Candleberry wholesale products are sold under Candleberry branding. If you are interested in private label opportunities, contact Candleberry directly to ask whether any options are available.
Does Candleberry have a MAP policy?
Candleberry may provide current pricing and advertising guidelines to approved wholesale partners. Retailers should review Candleberry’s current wholesale terms and follow all applicable Minimum Advertised Price, promotion, and advertising requirements.
Shipping & Delivery for Wholesale Orders
Where do Candleberry wholesale orders ship from?
Candleberry wholesale orders ship from Candleberry’s facility in Frankfort, Kentucky.
How long do Candleberry wholesale orders take to ship?
Wholesale shipping timelines may vary based on order size, product availability, production needs, and seasonal demand. Approved wholesale customers should allow additional time during busy retail seasons.
Can wholesale orders ship directly to my retail store?
Yes. Wholesale orders can typically ship to the approved business shipping address associated with your wholesale account.
What should I do if my wholesale order arrives damaged?
If your wholesale order arrives damaged, contact Candleberry as soon as possible. Include your business name, order number, photos of the damaged items, and photos of the packaging.
What should I do if my wholesale order is missing items?
If your wholesale order is missing items, contact Candleberry with your business name, order number, and a list of the missing products. Candleberry will review the order and help resolve the issue.
For general return and exchange information, visit Refunds, Returns & Exchanges.
Merchandising Candleberry in Your Store
How should I display Candleberry candles in my store?
Display Candleberry candles where customers can easily see, smell, and compare fragrances. Strong merchandising areas include gift displays, seasonal displays, home décor sections, checkout areas, and fragrance-focused sections.
What is the best way to merchandise Candleberry candles?
Candleberry candles can be merchandised by season, scent family, best sellers, gift occasion, or room use. Retailers may create displays for fall scents, holiday gifts, cozy home fragrances, kitchen scents, clean fragrances, or customer favorites.
Should customers be able to smell Candleberry candles before buying?
Yes. Candles are a sensory product. Retailers should make it easy for shoppers to smell Candleberry fragrances safely and comfortably.
What Candleberry products work well near checkout?
Travel Tin Candles, wax melts, car scents, room sprays, and smaller giftable items can work well near checkout because they are easy add-on purchases.
What Candleberry products are best for seasonal displays?
Seasonal candles, bestselling fragrances, giftable sizes, and scent collections are strong options for seasonal displays. Retailers should plan fall and holiday inventory early because candle demand often increases during gift-giving seasons.
Customer Questions Retailers May Hear
What should I tell customers who ask if Candleberry candles are strongly scented?
Candleberry candles are known for strong, long-lasting fragrance. Customers looking for a noticeable scent throw may prefer larger candle sizes or popular Candleberry fragrances.
What should I tell customers about Candleberry burn times?
Candleberry burn times vary by product size. Approximate burn times include:
|
Candleberry product |
Approximate burn time |
|
Travel Tin Candle |
20–30 hours |
|
Small Jar Candle |
50–60 hours |
|
Large Jar Candle |
135–155 hours |
|
3-Wick Candy Jar Candle |
160–215 hours |
|
4-Wick Cookie Jar Candle |
400–800 hours |
Burn time may vary based on wick care, airflow, room conditions, and how the candle is burned.
What should I tell customers about trimming candle wicks?
Customers should trim the candle wick to about 1/4 inch before each burn. Trimming the wick helps the candle burn evenly and can reduce smoking, soot, and overly large flames.
For more candle care guidance, visit Safety & Burning.
What should I tell customers about Candleberry wax melts?
Candleberry Simmering Cake Tarts are scented wax melts used with a wax warmer. Customers can break off one or two slices and place them in a wax warmer for a flameless fragrance option.
Retailers can browse Wax Melts & Tart Warmers.
What should I tell customers who want a gift?
Recommend Candleberry best sellers, seasonal scents, Large Jar Candles, Travel Tin Candles, or wax melts depending on the customer’s budget and the gift occasion.
Helpful product pages include Best Sellers, Travel Tin Candles, and Gift Cards.
What should I tell customers who are new to Candleberry?
Suggest starting with Candleberry best sellers, seasonal favorites, or a smaller product like a Travel Tin Candle or wax melt before choosing a larger candle.
Market Shows & Retailer Opportunities
Does Candleberry attend market shows?
Yes. Candleberry shares market show information on its wholesale page when show dates are available.
Visit the Candleberry Wholesale page for current market show information.
How can retailers meet Candleberry at a market show?
Retailers interested in meeting Candleberry at a market show should check the Candleberry Wholesale page for current market show dates and updates.
Why should I meet Candleberry at a market show?
Market shows can help retailers learn more about Candleberry products, discover new fragrances, explore wholesale opportunities, and understand which products may be a good fit for their store.
Policies & Support
Can Candleberry wholesale products be returned?
Wholesale return policies may vary. Approved retailers should review Candleberry’s wholesale terms and contact Candleberry with questions about damaged, incorrect, or defective products.
For general consumer return information, visit Refunds, Returns & Exchanges.
Can I exchange slow-moving wholesale inventory?
Wholesale exchanges may not be available. Retailers should review Candleberry’s wholesale policies and choose initial product assortments carefully.
Can Candleberry decline or close a wholesale account?
Yes. Candleberry may decline or close wholesale accounts that do not meet program requirements, violate sales channel rules, misuse brand assets, or otherwise do not align with Candleberry’s wholesale policies.
Who should I contact about Candleberry wholesale?
For Candleberry wholesale questions, complete the appropriate application on the Candleberry Wholesale page or email info@candleberry.com.
Where can I learn more about Candleberry candle safety?
Visit Safety & Burning for candle care, storage, wick trimming, and safe burning guidance.
Where can I learn about Candleberry sustainability?
Visit the Candleberry Sustainability page to learn more about Candleberry’s sustainability practices.
Related Programs
Does Candleberry offer fundraising opportunities?
Yes. Candleberry offers fundraising opportunities for approved organizations. Schools, teams, clubs, nonprofits, community groups, and other organizations can learn more on the Fundraising with Candleberry page.
Is Candleberry fundraising the same as wholesale?
No. Candleberry fundraising and Candleberry wholesale are different programs. Wholesale is designed for approved retail establishments that want to sell Candleberry products in their stores. Fundraising is designed for approved organizations that want to raise money through Candleberry product sales.
Can an organization use Candleberry for fundraising instead of wholesale?
Yes. Schools, teams, clubs, nonprofits, and other approved organizations may be better suited for the Candleberry fundraising program instead of a wholesale retail account.
Visit Fundraising with Candleberry to learn more.
Final Steps
What is the first step to becoming a Candleberry retailer?
The first step is completing the appropriate Candleberry wholesale application. USA retailers should use the USA wholesale application, while non-US retailers should use the international wholesale application.
Start here: Candleberry Wholesale.
Why should my store carry Candleberry candles?
Candleberry candles are a strong choice for retailers that want highly fragrant, giftable home fragrance products with long burn times and memorable scents. Candleberry products can work well for boutiques, gift shops, home décor stores, specialty retailers, hospitality businesses, and other approved retail establishments.
Where can shoppers find stores that sell Candleberry?
Customers can use the Candleberry Store Locator to find nearby retailers that carry Candleberry products.